Data Status Support | EMIS Extract Never Complete/Sharing Agreement Requires Activation

Data Status Support | EMIS Extract Never Complete/Sharing Agreement Requires Activation

A blue background with white textDescription automatically generated with low confidence
During the early stages of Apex utilisation for practices who use EMIS Web, the EMIS Partner API will be configured during your first remote call. This data source will stream appointment data overnight for analysis in the system. Following this, in order for Apex to display clinical data within your Dashboards and Reports a second layer of configuration is required to allow EMIS Extract Data to be published to Apex. This includes consultation data, referral data, and SNOMED codes. 
If you can see a message like the one pictured to the right on the homepage of your Apex, please see the following steps on how to activate the Extract Services Sharing Agreement within EMIS Web at practice level to allow this data to stream. 


Activating the Agreement

Login to EMIS Web.
Navigate to the ‘Configuration’ option on the menu bar and select ‘Data Sharing Manager.’ 

A screenshot of a computer programDescription automatically generated with low confidence

Navigate to the ‘Data Distribution’ option located in the bottom left-hand corner.


Select the ‘Apex Extraction Service Agreement’ from the ribbon on the left.

Select ‘Activate Agreement.’ 

Awaiting Initialisation

A blue background with white textDescription automatically generated with low confidence


Once this has been actioned, the messaging on the Apex homepage will change over the coming days as EMIS Extract awaits initialisation. 
A screenshot of a computerDescription automatically generated with low confidence
The final step of this process is undertaken by the Edenbridge team, so please be assured that you have taken all necessary steps to acquire this data. This is typically complete in time for the second Apex training session. A member of our team will be in touch with our availability to schedule this. Should you wish to book this now, please contact deployment@edenbridgehealthcare.com.

EMIS Extract Initialised 

When the clinical data has been uploaded and is available to view in Apex, the homepage Data Status box will provide you with a data effective data for both data sources. This is representative of the day that Apex is up to date to. If you notice that this is not regularly uploading or turns red, please click here to see our articles on trouble shooting for data streaming. 

    • Related Articles

    • Data Status Support | EMIS Partner API and EMIS Extract | Requirements & Troubleshooting

      The installation of the Apex software typically takes place in a 20-minute remote call. This may differ slightly between areas depending on local IT processes regarding the installation of software so we will advise accordingly. For EMIS practices, ...

    • Data Sharing: The Process

      This article will provide a brief overview on how Apex allows reporting across multiple organisations, whether a PCN, Place or ICB Enterprise organisation. Apex Enterprise organisations are able to view data across whole areas depending on active ...

    • FAQs: Data Sharing & Access

      Please view our collection of frequently asked questions during training and via our support desk. If you wish to discuss any of your queries in further detail, please open a ticket here. You can also join our Facebook User Group for further ...

    • Data Status Support | Gaining Access to Amend TPP Strategic Reporting

      For Apex to receiving practice data from SystmOne, we will need to configure the SystmOne strategic reporting. We will complete this with you during the initial installation call. Please note that the staff member that attends this installation call ...

    • Data Status Support | SystmOne Strategic Reporting | Requirements & Troubleshooting

      To install Apex for SystmOne practices, we will need to remote on to the Gateway PC to configure the strategic reporting within SystmOne Gateway. You will need to join a remote call from the Gateway PC to allow us to complete these required steps. ...